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Welcome to Girl Scouting!
Here are a collection of most frequently asked questions by new leaders,
and the most appropriate answers. Whether it's a general question, or a
more specific question about Membership,
Adult Training, Program
or Adult Recognition you should be able to
find your answer here! If you need more information, please don't
hesitate to contact the Council
and your Membership Specialist.
Again, we'd like to say thank you for all that you do in Girl
Scouting!
General
Questions
What are the
council hours?
Monday through Friday
8:30 a.m. to 5:00 p.m.
What is the council’s
800 number?
(800) 341-4007 Newark Hqs.
(800) 374-9811 PRC
(888) 778-0321 CSB
What is the council’s
fax number?
(302) 456-7188 Newark Hqs.
(410) 742-9506 PRC
(302) 778-0297 CSB
What is the toll-free
number for
GSUSA?
(800)
478-7248
Where is the
National
Girl Scout Headquarters?
New York
City
When was Girl Scouts
started? Girl Scouts was founded in 1912.
Who
started Girl Scouts?
Juliette Gordon Low
When is
Thinking Day?
February 22nd each year
When is Girl Scout
Birthday?
March 12th
each year
When is Girl Scout
Sunday?
The Sunday before March 12th
When is Girl Scout
Week?
The week beginning with
Girl Scout Sunday through the Saturday following March 12th.
When is Girl Scout
Sabbath?
The Saturday of Girl Scout Week.
How
long
does it take to return a call left on
voice mail?
You should receive a return call
within 24 hours.
Where are the
council
offices
located?
501 S. College Ave., Newark, DE
911 Snow Hill Rd,
Salisbury, MD
100 W. Tenth St.,
Wilmington, DE
What is the
Volunteer
Resource
Center (VRC)?
It is a
resource library in each office containing books, videos, kits,
and reference materials to supplement troop/group program and help
leaders throughout the year.
Where is the Volunteer Resource Center located?
You can find a VRC in
the Newark office and at the Peninsula Resource Center (PRC) in
Salisbury.
Membership
Who should I contact if I
am interested in
starting
a
new
troop?
Contact the council office at 800 341-4007 and give your name,
address, and phone number to the receptionist. She will route
your information to the appropriate Membership Specialist who will
be in touch with you.
Who can I contact to get
answers regarding
troop/group
issues?
The
Service Team in your local area is your first line of support. If
you cannot get an answer locally, you can contact the Membership
Specialist assigned to your Service Unit.
How
long
does it take to place my daughter in a troop/group?
The
length of time is determined by the availability of a troop/
group, which depends on the availability of adult
leaders. If a
troop/group is not available, you may want to consider
volunteering
to be
a leader.
Who decides
how
many
girls
are in a troop/group? Who decides the minimum?
Troop size is
often determined by the availability of meeting space and the
number of adults working with
the troop/group. The recommended size for a troop/group is Daisy
5-15, Brownie 10-25, Junior 10-30, Cadette 5-30, and Senior 5-30.
What happens to
troop/group resources
if the leader decides not to return?
The resources remain with the troop/group. If there is no one to
assume leadership, all resources should be turned over to the
local Service Unit.
Can family members share
leadership?
Yes, as long as at least 1 unrelated adult female is always
present.
Can you have girls of
different
age
levels
in the same troop?
Yes. Girls should be working on program and recognitions for the
appropriate age level but can be together for parts of the meeting
such as opening, closing, snack, trip planning, and goal setting.
Adult Training
What
training
classes
are necessary as a new leader?
Leadership Fundamentals
(Basic A) (All About Girl Scouting) and the
appropriate
Age Level Program (Daisy, Brownie, Junior, or Cadette/Senior/Teen)
Where do I get a training
registration
form?
You can find a form in the Council Calendar. You
can also request a form
from the Adult Education Assistant in the
Newark office at x7174 or you can download the Adult Training Form
(WORD|PDF). If you are registering for Leadership Fundamentals
or Age Level Program, you can
register online.
How can I
find
out
if I am registered for a course?
Confirmations for people registering at least one week in advance
will be mailed. People registering after that time will be
called.
Where can I get a
list of classes?
You can find a complete list in the Council
Calendar, or on this site.
Is there a
charge
for the courses?
Basic A and age level training are free. There is a
charge of $25 for camp training to cover the cost of food and
supplies and
a $35 fee for First Aid. Payment for courses with a
fee must be made at the
time you register.
Can I go
to a course if I am not registered?
We ask that you register. If you just go to a course there may not be
space or materials for you.
Do I have to take
training?
Yes. All leaders must take training within the
first 6 months. It is much easier to plan and work with your
girls if you have received training.
How can I become a
trainer?
Contact the Adult Education Manager. She will
discuss the role and expectations of trainers. You will need to
complete the Train-the-Trainer course and apprentice with
experienced trainers.
What is
Fall School?
It is a weekend of courses in many subjects planned
and implemented by a volunteer committee. It is usually held the
last weekend in September at Grove Point in Earleville, MD.
Learn more about Fall
School here.
How can I join the Fall
School
committee?
Contact the Adult Education Manager. New people are always
welcome to join.
Program
What kind of
financial
assistance
is available for me or for my troop/group?
Both grants and loans are available for individuals and
troop/groups. The financial aid information is found on the girl
and adult event registration forms. You can also request a
financial aid form from the council office. Girls selected for
Wider Ops will have information sent directly to them.
Where should
recognitions
be placed on the vest or sash?
The Girl Scout Uniforms, Insignia,
And Recognitions is a resource that explains where to place
each recognition along with pictures and descriptions. All of the
age level handbooks show the proper placement of insignia for that
age level. You can also look in the NES catalog to see proper
placement.
Does a girl have to earn the
Silver Award
as a Cadette before she can earn the
Gold Award
as a Senior?
No. Girls can become Girl Scouts at any age level including
Senior. She is eligible to earn any recognition at the level in
which she is registered.
When can I send in my
registration
for events?
You can send it in any time up until the registration deadline or
the program fills.
Can girls be
added
to previously submitted event registrations?
If there is still space in a particular event, there is no problem
adding girls.
How can I find out if a camp site is
available
for a particular date?
Call the
Camp Assistant at (800) 341-4007.
What camps
does the council own?
Country Center in Hockessin, DE; Grove Point in Earleville, MD; Camp Todd
in Denton, MD; and Sandy Pines in Fruitland, MD.
Is there a
Resident camp
and how do I get
information on it?
Resident
camp is held at Grove Point every summer. You can call (800)
341-4007 and request a camp brochure.
Are there
day camps in the summer?
Some service units sponsor day camps. Contact your service team
to find out if your SU or one nearby has a day camp program.
Adult
Recognition
How do I find out about
adult
recognitions?
Contact your service unit recognitions chair. She can share the
Adult Recognitions in
Girl Scouting book with you. The awards are also covered
on the website under
Training. There
are national awards that must be approved by the Board of
Directors and awards that don’t require Board approval.
What are
Board approved awards?
They are:
Appreciation Pin (to recognize outstanding service to at least 1
service unit), Honor Pin (to recognize outstanding service in 2 or
more service units), Thanks Badge (recognizes outstanding service
that benefits the entire council or Girl Scout organization),
Thanks Badge II (recognizes continued service given by Thanks
Badge recipients). These are nationally designed and standard
recognitions in the U.S. In addition, the council has 2 awards
requiring board approval: Seagull Award (recognizes a pattern of
consistent service that impacts the entire council), and Juliette
Low Humanitarian Award (recognizes an adult member who has had a
profound impact on the lives of girls in Girl Scouting).
What is the
deadline
for
submitting awards for board approval?
December 1st.
What awards
do not require
board approval?
Outstanding Leader, Outstanding Volunteer (for a
position other than leader), Years of Service (adult years of
service), and Green Angel (for registered adults who support the
troop/group or service unit).
What is the
Leadership Development Pin
and how do I get one?
The Leadership Development and leaves recognize additional training taken by volunteers. Each green leaf
represents 10 hours of additional training, each silver leaf
represents 50 hours, and each gold leaf represents 250 hours. You
may get an application form from your recognitions chair or
request one from the Newark office.
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