Director of Outdoor Program | STEM Facilitator | Support Service Representative | Bay Shop Sales Associate
The STEM Facilitator will facilitate the GSUSA Imagine Your STEM Future curriculum with high school students in one or more high schools in both New Castle and Sussex Counties. Full description (Word)
Support Service Representative – (Peninsula Resource Center)
Full-time administrative support and receptionist. Responsibilities include a variety of clerical and financial duties. Qualifications include ability to provide excellent customer service, clerical and retail experience, strong computer skills, and valid driver’s license. Typical hours are Monday to Friday from 9 a.m. to 5 p.m. Contact Denise Eberspeaker at 410-742-5107 or email resume to email@example.com.
The Sales Associate is responsible for assisting in the daily retail operations for the Chesapeake Bay Council Shop including selling merchandise using the Point-Of-Sale system and providing excellent customer service to all customers. Full description (Word)
Director of Outdoor Program
Position Title: Director of Outdoor Program and Camp Properties
Reports To: Chief Operations Officer
Work Location: Based out of Newark Delaware with Camps in Delaware and Maryland
The Director of Outdoor Program ensures the achievement of the strategic goals for quality and growth of our camping program and serves as the Director of all council outdoor program and camp property. The Director of Outdoor Program ensures that the council’s owned program facilities are safe and operational. This position supports membership recruitment and retention through effective administration of camp programs and properties in support of the Girl Scout Leadership Experience and Council business needs. This role also ensures the safety and security of all camp properties, buildings, equipment, and vehicles within the guidelines of the council, GSUSA, the American Camp Association, and any regulatory agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
1. STRATEGIC PRIORITIES
Actively participate in the development and implementation of strategic initiatives, and short and long term outdoor program and property planning process.
Collaborate with fund development, membership and other appropriate staff and board members to develop long and short term plans and strategies for property usage in support of property, program, membership and GSCB goals.
Keep abreast of GSUSA resources and relevant trends while providing leadership to ensure that best practices are incorporated into GSCB operations.
Perform as an active member of the Membership, Adult Learning, Property and Program departments by participating in cross functional team activities and planning sessions.
Development, implementation and evaluation of Program Managers who are responsible for safe, high quality outdoor program including resident camp, weekend troop camp, and other provided program.
Collaborate with other Directors to ensure cohesive plans that meet the needs of the members and goals of the council.
Manage negotiations of contracts for programs.
3. PROJECT MANAGEMENT
Based on the strategic plans and budget, plan and organize property developments and repairs.
Work with outdoor program staff to develop contract specifications, solicit bids, and recommend contractors for major projects.
Oversee all contracted construction and improvement projects for council properties.
4. PERSONNEL MANAGEMENT
Manage the effective development and retention of high performing outdoor program managers and Site Managers.
Manage and support camp and reservation process to ensure efficiency.
Assign the Senior Program manager and the Senior Site Manager specific tasks and projects to ensure successful site team planning, quality collaborations among outdoor program and property staff members, and efficient implementation of the overall Outdoor Program strategic plan.
Ensure staff are trained, organized, and deployed appropriately to achieve successful results.
Ensure consistent supervision of contracted or outsourced personnel.
Ensures volunteers are appropriately trained and effectively supervised when assisting with property related activities.
5. PROPERTIES, VEHICLES & EQUIPMENT
Develops and oversees a long range growth and use plan for the outdoor program department that includes innovation in outdoor program, recognizes the important traditions of Girl Scouts and coordinates with the overall strategy of the Council.
Develops and oversees annual and long-term maintenance plans for all camp properties and other properties, including preventative maintenance and repair/replacement schedules for buildings, grounds, vehicles, and equipment.
Assist the CFO and manage Site Managers with negotiation of bids and contracts for property, equipment, and materials.
Participates in evaluation of property for sale or purchase, as needed, and makes recommendations.
Accumulate and maintain architectural/engineering drawings of properties and building for ready reference.
Maintain accurate inventory of fixed assets and equipment on properties.
Develop and administer the property operating and capital budget related to properties and facilities to ensure expenses do not exceed approved budget.
Supervise payment authorizations related to the Outdoor Program department.
7. INSURANCE & RISK MANAGEMENT
Ensure compliance with local, state and federal laws, regulations, health and building codes, OSHA guidelines, GSUSA safety guidelines, and ACA site standards.
Ensures site security by developing emergency systems and procedures to ensure safe usage of facilities.
File and manage property and auto insurance claims and work with carriers to ensure efficient claim resolution for Outdoor Program losses.
8. OTHER: Other duties as assigned.
1. Actively supports and promotes the council’s commitment to diversity.
2. Actively supports all efforts to increase cooperation, communication, and collaboration between and among staff members, volunteers, and girls.
3. Understands and internalizes the importance of seeking resolution to problems and concerns by bringing them to the direct attention of supervisor in a timely manner.
4. Seeks to improve the effectiveness and efficiency of all council operations with positive and creative approaches to challenges.
5. Ensures that materials prepared and produced for the council’s internal and external audiences reflect the highest standards of excellence.
6. Demonstrates sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
7. Maintains strict confidentiality when handling sensitive information.
8. Embraces fund development as an important component of job-related responsibilities and seizing opportunities to make the Girl Scout case for support.
9. Attends and facilitates administrative, service unit, department, and team meetings as needed.
10. Continually seeks and accepts opportunities for personal and professional growth.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience developing and managing outdoor program and a passion to ensure that the largest number of girls are exposed to quality, safe, fun, educational, and unique experiences in the out-of-doors.
Excellent organizational and human relations skills.
Ability to maintain a high customer service focus for all internal and external customers (staff, volunteers, families, girls, community visitors, vendors, etc.)
Excellent communication skills, both oral and written, including knowledge and use of proper grammar, punctuation, and spelling.
Willingness to join and maintain membership in GSUSA and ability to model behavior consistent with the Girl Scout Mission, Promise, and Law.
Willingness and ability to work varied hours, including nights and weekends.
Ability to organize, plan and implement multiple projects and to work independently with minimal supervision to achieve goals and objectives.
Ability to work collaboratively as a member of department and cross-functional teams.
Valid state-issued driver’s license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness to drive throughout the council’s jurisdiction.
Acceptable criminal background history.
Proficiency in Windows-based computer operations, including MS Office. Ability to quickly learn and utilize new software applications.
EDUCATION and/or EXPERIENCE
Undergraduate degree in property management, outdoor resource management, recreation management or related field or an equivalent combination of education and professional experience. Graduate degree preferred.
At least five years progressively responsible experience, managing property and programs including camp operations, construction projects, and development and implementation of maintenance programs, preferably in a programmatic setting. Experience managing a camping program with a high-capacity use philosophy is strongly preferred.
5+ years’ experience with management of employed staff, budget administration, maintenance schedules, and project management experience.
Non-profit program and property management strongly preferred.
Knowledge of health and safety standards and laws, ACA standards, building codes and other federal, state, and local regulations regarding camp properties.
Architectural or construction knowledge helpful.
ACA membership and Accreditation visitor.
For more information or to apply, please contact Monica Conlin, 302-456-7051 or download the application.
Girl Scouts of the Chesapeake Bay is an equal opportunity employer, committed to affirmative action.